Find answers to the directory’s most common questions, or contact us about a specific page or business profile.
Frequently asked questions
Do I need an account to browse?
You can search the directory and read public business profiles without an account. Sign in to use account tools such as favourites and listing management.
How do I add a business?
First search for the business to avoid creating a duplicate. If it is not already listed, sign in and use Add listing. Complete the available fields accurately and follow the form’s submission steps.
My business is already listed. What should I do?
Open the existing profile and look for “Own this business?” or “Claim Listing”. Sign in and follow the claim instructions. Ownership requests may require verification or administrator review. Do not add another copy of the same business.
How can I change my listing?
Sign in and open My Listings. The tools available depend on your account and the listings associated with it. If the profile is not connected to your account, use its claim option or contact us with the listing URL.
What is the difference between Saved and Wishlist?
The homepage “Saved” shortlist is kept in that browser on that device. It is separate from account favourites. The Favourite control on a business profile uses your signed-in account; those favourites appear on the Wishlist page.
Why can’t I see a listing in My Listings?
A public listing is not necessarily connected to your account. Check that you are using the account associated with the business, or request ownership from the existing business profile. A pending claim does not automatically give management access.
How do I reset my password?
Use Forgot Password and follow the instructions sent to the email address associated with your account. Check your spam folder if you do not see the message. Contact directory support if you still cannot access your account.
Can Aruba Directory arrange a booking or answer a business enquiry?
Please contact the listed business directly about reservations, prices, availability, orders and appointments. Each business is responsible for its own services and customer arrangements.
How do I report incorrect information?
Contact us with the business name, directory URL and the information that needs correcting. An official business website or other source can help us review the request.
How do I advertise?
Visit Advertise on Aruba Directory for enquiry details. Campaign availability and pricing are confirmed separately; directory inclusion is not a promise of enquiries or sales.
Still need help?
Email info@arubadirectory.com with the page URL, the business name if relevant and a short description of the problem. Include the device or browser you are using if something on the website is not working.